Delete Your App Account

Equitree Capital app account and associated app data

Request account deletion

Existing Equitree PMS clients can request deletion of their Equitree Capital app account at any time. This removes app access and deletes or de-identifies associated app data unless we must retain a record under applicable law or SEBI requirements. Deleting the app account does not close or terminate your underlying PMS portfolio management relationship.

Request from the app

1. Sign in to Equitree Capital.
2. Open More, then Profile.
3. Select Delete account and confirm the request.

Request without the app

Email us from the address registered with your Equitree PMS account. Use the subject “Equitree Capital app account deletion request” and include your name. Do not include your PAN, password, OTP, bank information or portfolio details in the email.

What happens next

• We verify the request against your registered contact details before making any change.
• Your app sessions and access are revoked when the request is approved.
• App-only data is deleted or de-identified where it is no longer required, including saved device and preference data held by us.
• Portfolio, transaction, consent, security, audit, grievance and other regulated records may be retained for the period required by law, regulation, an investigation or the PMS client agreement. Retained records are not used to restore app access without a new authorization.

For how we handle personal information and data-principal requests, read our Privacy Policy. If you cannot access your registered email, contact us at +91 22 4972 6816 so we can complete additional identity verification.